Team training
A trained team solves everyday issues on its own and, when it needs help, gets it remotely within minutes. We have already trained more than 120 employees to work as in-house IT technicians. We run the training by video call and leave tutorials for each topic so everyone can study and review at their own pace.
What's included
- Video-call training in small groups, with cases from your company
- Step-by-step tutorials for each topic, to study and review whenever you want
- What to do before calling: solving everyday issues (printers, WiFi, email, slowness)
- How to ask for help and use remote support safely
- Everyday security: fake emails, passwords and two-factor authentication
- A go-to person in each office, with intensive training (programs of up to 40 theory-and-practice hours)
- Follow-up in the monthly report: which requests were solved remotely
Who it's for
Companies with several people or sites that today depend on a technician visit for every problem.
What you get
Fewer technician visits and less downtime, with a more autonomous and more secure team.
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Hello, I'd like to ask about training for my company's team.