This is the monthly report

Sample report · Fictional company "Estudio Ejemplo S.R.L." · October

Summary of the month

IT ran normally. There is one urgent item (server space) and two licenses to renew. We handled 14 requests, with an average response time of 35 minutes. 11 were solved remotely, with no visit needed.

Overall status

Area	Status	Details
Computers (20)	Good	18 up to date. 2 laptops awaiting updates.
Backups	Good	Full daily backups. Restore tested on the 12th.
Antivirus and security	Good	0 active threats. 3 fake emails blocked.
Licenses	Attention	2 licenses expire in 30 days.
File server	Urgent	Disk at 91%. It should be expanded this month.

What we did

• We replaced the disk on the Administration laptop.
• We set up email for a new team member.
• We trained the team on fake emails.
• We trained 6 people by video call on printers and WiFi.

What we recommend

• This month: expand the server disk and renew the 2 licenses.
• Next 3 months: replace 2 computers that are more than 8 years old.
• To evaluate: automate the sales report with AI.